Ending membership

Frequently asked questions relating to ending memberships

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Can I cancel my membership?

Yes, you can be in control day or night. Please click here to log in where you can update details such as your address, make changes to bank details, change your direct debit date or cancel your membership.

Can I cancel a direct debit?

The easiest way is through the online cancellation process. Please cancel your monthly memberships at least five working days before the next payment is due to ensure no further payments are made.